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10 Ubi Crescent #06-100, Ubi Techpark Lobby E, Singapore 408564 Tel no. 67428479

Get in touch

If you have any inquire or feedback for us, please leave us a message or call as at +65 6742 8479.

You can also get in touch with us via CHAT by visiting this link and proceeding to the left corner of the screen. Our chat Support is available from Monday to Friday, 9am-6pm.

Below are the list of our official social media accounts:

Frequently Asked Questions


We thought you might have questions about our products. Here are some helpful information for you to maximize your Phiten purchase.

Most average adult males tend to get a 22? necklace, whereas average adult females and children tend to get a 17? or 18? necklace. To be sure, we recommend measuring the perimeter around your neck in inches to see how a necklace would fit. The necklaces can be worn loose or snug; either way, the effectiveness will be the same.
There is no particular guideline on which necklace to choose; the effectiveness are the same. They can be worn loose or a little tight. The necklaces come in several sizes. As such, we recommend measuring the perimeter around your neck before making a purchase. Average adult males tend to purchase a 22” necklace, while adult females and children get the 17” or 18” necklace.


Every Phiten necklace is infused with Aqua-Titanium material; thus, these particles do not separate even if it absorbs liquid, whether thru washing or perspiration. Washing the product excessively might affect the overall wear and tear of the material. Occasional hand-washing of the necklace is recommended, using mild soap or detergent; and leaving them out to dry. The use of baking soda is another way of cleaning the necklace. Using bleach is discouraged as it might effect discoloration on the necklace. In addition, every Phiten package also comes with a reminder to not wear the necklace while bathing or in a sauna, as the metal parts of the necklace might heat up and cause discomfort or burns.


Kids can absolutely wear Phiten necklaces! However, to avoid smaller children from choking or swallowing parts of the necklace, we advise to keep the products out of their reach.


Absolutely! Phiten products are created and formulated to be safe even to pregnant women and individuals who have a pacemaker. Its effectiveness is proven to be safe for them to use.


The effects of both products are the same. In addition, there is no specific method in the application of these products. Titanium Discs are smaller, which you can conveniently place in specific parts of the body. Titanium Tapes cover greater areas, especially to the knees, elbows, and other joints. It is recommended to change the tape regularly to maintain good hygiene. This is particularly advised after an activity which resulted to heavy perspiration.


We recommend testing a small portion of the skin with the tape prior to actual use to determine the skin’s reaction. Phiten’s Liquid Titanium Massage Lotion can also aid in minimizing skin irritation, when applied before using the tape. If irritation continues, it is best to see and consult your physician.